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OrdersNot the right fit?
If you don't like the style, the size is wrong, or the glasses are just uncomfortable to wear, you can request a full refund or a free replacement for your first issue.
30-Day Fit & Style Guarantee
We want you to love your glasses! If you are not fully satisfied with your purchase, we are here to help. For the first 30 days after you receive your order, we offer a hassle-free return or refund policy.
If you don't like the style, the size is wrong, or the glasses are just uncomfortable to wear, you can request a full refund or a free replacement for your first issue.
We know mistakes happen! If you accidentally entered the wrong prescription, PD (Pupillary Distance), or chose the wrong lens type, don't worry. Your first remake or refund is completely free. We will help you get the right information so you are completely satisfied.
If your package is returned because of a simple mistake in your shipping address, we will reship it to you for free the first time.
To keep our prices fair for everyone, if mistakes like wrong prescriptions or incorrect addresses happen multiple times, we may kindly ask you to cover the shipping or basic production costs for subsequent replacements.
